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Pharmacies around the globe exist in high competition market as healthcare facilities improve and get affordable. It is imperative that the business remains relevant according to healthcare ecosystem and buying behavior of consumers. Trade laws, stock management and customer loyalty are key areas where Pharmacies struggle to succeed and constantly endeavor to be on top.

Apagen’s Pharmacy solution gives you no frills solution to manage your pharmacy like a pro. It manages each and every business process along with integration of processes to ensure seamless management.


Industry Challenges

Real-time inventory updates

Many solutions batch and update inventory based on the sold items only once a day, which is totally acceptable when running one store. But in case of multi-channel sales inventory updates in real time are of primary importance

Inventory Synchronisation

Without proper synchronization feature, entering new items into the system can turn into a continuous nightmare, as it would require doing the same job for each of the sales channels.

Multiple payment methods support

Credit/debit cards and cash only are past century already. To be competitive, your solution needs to be oriented at ecommerce sphere with maximum online payment methods supported along with gift, chip cards, reward points etc.

Customer Database

POS systems that gather customer details and record them aren’t a novelty. But advanced abilities like creating their profiles with as many details as possible, import/export features, loyalty program, a single customer database for all sales channels will definitely catch the attention of even very demanding customers.

Key Industry Requirements

Pharmacy Billing

  • Full fledged billing console with touchscreen friendly Point of Sales (POS) application.
  • Integrate with barcode system to quickly generate invoices and dispense medicines.


  • Customized Item Master to define details of drugs with dosage, composition.
  • Define Minimum stock rules to automate procurement of key drugs
  • Purchase control through approval process based on hierarchy

Stock Management

  • Define multiple locations in parent-child relationship
  • Quality Check at Receipts & Deliveries
  • Reports & Alarms for drugs expiring in near future
  • Management Batches & Lots with integration to barcode tools

Customer Relationship Management

  • Manage Customer Master with detailed sales history, family details
  • Created automated mailers for sales promotions and offers based on prior selection
  • Create Loyalty Program and record points for every purchase to encourage repeat purchase

Our Solution for POS & Store Management

Order Management

  • Raise all types of orders including quotation-based, direct & consignment.
  • Track open deliveries, deliveries for current day and delayed deliveries.
  • Record the advance payment for orders on pro-forma invoice.
  • Track Periodic Sales, Product movement, and Sales Person’s performance.
  • Obtain real-time information on customers’ credit worthiness, pending deliveries, invoices and payments.

Order Dispatch

  • Dispatch Dashboard to see all deliveries in one single view.
  • Ability to prioritize customer order deliveries on qualitative parameters.
  • Create delivery slips, reserve stock from finished goods and deliver to customers with minimal data entry.

Customer Portal

  • Provides customers a window to access their information at will.
  • Customers can see product pricelist, order status, download orders/invoice copy.

Our Solution for Purchase & Stock

Stock Planning

  • Survey present and future stock related requirements effectively.
  • Guarantee accessibility of the correct levels of stock while watching out for the required stock amount for replenishment
  • Calculate stock carrying cost and take informed decisions.

Stock Management

  • Create Products with detailed attributes for easy planning and allocation.
  • Group products under different product categories for effective analysis and control.
  • Achieve end-to-end real time visibility by create multi-location warehouses

Inventory Audit

  • Count & Validate physical and system recorded stock levels.
  • Record data related to variance in stock & make required adjustments for generating an accurate view of the inventory levels.

Sourcing & Purchasing

  • Generate automatic purchase indents based on minimum stock rules.
  • Enter multiple products in a single order, manage purchase order revisions, comparison statements to take decisions.
  • Enforce control during RFQ, Quotation and Ordering stages by approval limits.


  • Manage comprehensive information for every receipt of goods
  • Possibility to received partial orders, move to different locations on receipt, return goods w/o receiving.
  • Generate GRM and Vendor Bill based on receipts.

Our Solution for Customer Relationship Management

Provide an Omni-channel Experience

Leave a lasting impression on your customers by attending to their needs online and offline.

Understand your Target Market

Automatically gather data about your valued customers so that you can better understand their purchasing patterns.

Create & Monitor Promo Offers

Monitor and manage promotional pricing from your various vendors

Create Loyalty Programs

Identify which of your customers are top spenders, and use Magstar’s loyalty program capabilities to encourage repeat visits

Offer Gift Cards

Allow your customers to purchase and redeem gift cards at any location. Track all transactions.

Our Solution for Finance

Receivables & Payables

  • Ability to view opn receivables & payables based on period & partners in one click
  • Process payments with manual or automatic reconciliations with ease
  • Manage automated payment folllow-ups for your customers
  • Handle payments in multiple currency with currency exchange rates

Fixed Assets

  • Record purchase and maintain data of new assets with asset depreciation methods.
  • Automated depreciation of pre-defined dates along with generated ledger entries
  • Monitor depreciation over a period by asset or asset categories.

Bank & Cash

Maintain liquidity for business operations.

Budgeting & Forecasting

  • Ability to define budgets by company, department or cost centres
  • Create checkpoints for budget check at various control points like purchases, recruitment, etc.
  • Analyse budget performance in real-time and take informed decisions

Budgeting & Forecasting

  • Ability to define budgets by company, department or cost centres
  • Create checkpoints for budget check at various control points like purchases, recruitment, etc.
  • Analyse budget performance in real-time and take informed decisions

Management Accounting

  • Define Analytic Accounts, record transactions under those accounts and track live performance..
  • Analyse profit/Loss for each accounts in real-time environment.
  • Ability to add multiple accounts for single transaction.

Bookkeeping & Closure

  • Maintain Accounts by defining service areas, ledgers, taxes, bank accounts, budgets, payment terms, etc.
  • View Financial transactions in few clicks and drill down to see details and origin

Consolidation & Reporting

  • Ability to generate legal and financial reports with ability to filter and drill-down capability

Business Benefits of the Solution

Gain Transparency & Accountability

  • Quickly identify KPI’s
  • Automatically update databases
  • Generate accurate sales reports
  • Tracking inventory control
  • Improve accounting with real-time insights
  • Track sales, product, and promo performance

Grow Your Drugstores with Automation

  • ERP as a part of IT automation software can result in process efficiencies. ERP brings various functions, such as accounts, finance, human resources and brings them under one common database. It helps to optimize different back-end operations such as payroll management, accounts management and inventory management.

Solution at a Glance

  • Easy to setup – Easy to use – Without any complex configuration, Odoo POS is easy to install and use, with its user friendly, beautiful and responsive interface, which work flawlessly and effortlessly with desktops, iPads & android tablets.
  • Powerful and Integrated – Odoo POS is a simple yet powerful app having integration with stock, accounting and other apps of Odoo. All transactions from POS directly affects your stock, without any extra efforts to manage it. When you open a store with Odoo POS, your products, orders, and customers, barcodes and discounts are instantly synced with your point of sale, so you never have to worry about updating two sets of inventories. You can identify your customers directly from the POS and also can create invoices with an ease and accuracy, allowing you synchronizing your accounting data seamlessly with great customer experience.
  • Flexible Payment Methods – Odoo POS allows you to configure multiple payment method, providing flexibility to the customer to choose their appropriate payment method. Getting a step ahead POS allows split payments between different payment methods, enhancing the payment experience of the customer to next level.
  • Engage your customers – Reward your Guests with points, gifts and discounts with Odoo loyalty programs. The whole process is fast and can be entirely automated. Identifying your customers is even faster with loyalty cards and customer barcode ids. Register your customers to keep track of their buying habits. You can then send them special offers and sale notices with Odoo Mailing. Register tax identifications for your business customers and give them invoices instantly (or send by email). With Odoo, you get a 360 degree customer view, including cross-channel sales, interaction history, profiles and more.
  • Handling multiple tickets – Whether it’s for a restaurant, brewery or a coffee shop, you can activate multiple tickets in parallel so you won’t keep your customers waiting.
  • Blazing quick search – Scan products, browse through hierarchical categories or quickly get information about products with fast filtering across all your items with barcode enabled search.
  • Bill Splitting – Split your order payment into multiple orders and pay them separately. Let your customers choose how they pay you. It’s no sweat to split payment types, or to accept payments from multiple parties.
  • No Special Hardware – No special hardware is required to run POS. Odoo POS is compatible with desktop PCs, iPads and other tablet computers, laptops and industrial POS machines.
  • All your data in one place – Your products, inventory, orders, and customers are automatically updated and backed up in the cloud.
  • User privileges – Odoo POS puts you in the driver’s seat. Control system access, create individual cashier accounts, and add restrictions when necessary with proper access rights and access rules at backend configurations.
  • eCommerce Compatible – Odoo POS is fully compatible with Odoo e-commerce. You won’t need to setup separate stocks & inventory rules for the two apps. Hence, it will be surely multi-channel business, without headache.
  • Order notes – Keep track of special requests and details by attaching notes to orders.
  • Cash float – Easily monitor all cash register adjustments and staff changes throughout the day.
  • Barcode Support – Odoo POS will work with most USB Barcode Scanners, connected to the PosBox or directly on your computer. You can define multiple barcode Nomenclatures with different rules as per your scanning pattern and product types. Later you can assign them with the particular session at POS backend.
  • Unlimited products – There’s no limit to the number or type of products you can sell with your point of sale system.
  • Industrial touchscreen – Enable multi sessions in Odoo POS per each user with separate stock location, sales journal, price lists, loyalty settings, discounts & barcode rules.
  • Multi Sessions – There’s no limit to the number or type of products you can sell with your point of sale system.
  • Track trends with real-time data – Odoo’s built-in POS sale detail reports will give you the information you need to make business decisions.
  • Print or Email Receipts – Give your guests an environmentally friendly option by offering to email them a bill instead of printing it. Still need paper? Odoo POS integrates with a number of industry standard printers and peripherals for easy printing of a bill after a purchase.
  • Run POS in Offline mode – You can start selling items once the POS is installed and having an internet connection, but there are times when you face loss of internet connectivity in mid of your selling. An essential and noticeable attribute of POS comes to rescue, that is its capability to server the customer even when there is loss of connectivity with server, once it loaded data from server, in seamless fashion, providing a layer of comfort and same accuracy. It will sync all the data to server when the system gets online again.

Odoo Purchase module facilitates the Purchase Team to manage procurement of raw material, supplier master and purchase orders efficiently and intelligently.

Key Features

  • Purchase Automation – Automatically Generate RFQ’s & Purchase Orders based on stock levels, logistic rules, sales orders, forecast manufacturing orders, etc.
  • Contract Management – Generate recurring vendor contracts based on time and materials and generate invoices phase wise, maintain renewal.
  • Pricelists – Import Suppliers’ price lists and references to make quick purchase decisions based on promotions, quantities and special contract conditions.
  • Purchase Tenders – Create Call for Bids for purchases to see vendor offers at a glance, compare quotes and choose the vendor using informed decision process.
  • Purchase Agreement – Buy goods from a supplier at a pre-negotiated price, on a recurring basis during a specific period.
  • Approvals – Order Approval process based on amount or product category as per company’s hierarchy
  • Integrated with Sales, Inventory & Billing – Seamlessly integrated with Sales, Inventory & Billing module to efficiently link various processes and provide real time status on orders
  • Get Real-time Statistics – Get precise forecasts on vendor’s performance for delivery delays, negotiated discounts on prices, quantities purchased. Flexible reporting options with pivot and graphical views and with all possible filters and groups.
  • Alerts & Notifications – Get timely alerts and notifications for urgent activities, follow-ups, MIS reports

A revolutionary double entry Inventory Management which enable to manage the Purchase Team intelligently and efficiently manages procurement of raw material, purchase order and supplier master.

Key Features

  • Product Management – Create product and keep track of them by categories and inventory levels.
  • Control Reception – Just click on a location and attain a thorough inventory analysis, for a specified period with the inventory control.
  • Control Delivery – Automatically create delivery order and update inventory as per sales order.
  • Trace Your Stock Moves – Track all past and future inventory transaction. List facilities transaction from one location to another location.
  • Never Run Out of Stock – With minimum stock rule you have automatic order with the right quantity to get the maximum specified level.
  • Drop shipping – Dropship Management allow you to dropship directly to your customer’s place.
  • Inventory Valuation & Inventory Adjustment – Automatic valuate inventory and manually Inventory adjustment.
  • Lot & serial No – Track product with lot and serial number.
  • Multiple Warehouse/Locations – Manage multiple warehouse and multiple location in a warehouse.
  • Stock Management & Reordering Rules – Manage Stocks and Predefine rules for procurement
  • Incoterms – Different type of incoterms for delivery of product.
  • Integrated with Sales, Purchase & Billing – Seamlessly integrated with Sales, Purchase & Billing module to efficiently link various processes and provide real time status on orders.
  • Integration with UPS, FedEx, DHL, USPS
  • Barcode Support
  • Alerts & Notifications – Get timely alerts and notifications for urgent activities, follow-ups, MIS reports.

Record your operations in a few clicks and manage all your financial activities in one place. Financial operations have never been easier.

Key Features

  • Invoice Control – Enter the right information (quantity, price, customer name, etc.) and click print. Your invoice is done! Get clear visibility of invoices awaiting from your supplier, control and validate them without re-encoding.
  • Payment Tracking – Keep track of invoices to pay, record your customer and supplier payment and reconcile them automatically.
  • Customers Follow up – Email or print directly from Odoo follow-ups on your invoices for your customers. Set-up and automate follow-ups to get a periodical financial overview and get paid quickly.
  • Easy reconciliation – Odoo helps you to easily reconcile invoices and payments using the manual approach or the automated wizard.
  • Smart User Interface – As an accountant, you need to be able to record a set of operations in just a few minutes.
  • Easy Payment Management – Reconcile invoices easily with payments through bank interfaces and check handling and printing.
  • Integrated Analytic Accounting – Get your analytic accounting operations integrated with timesheets, projects, invoices, warehouse, etc.
  • Multi-Currency – Unlimited currencies supported with daily automatic updates of currency rates.
  • Multi-company – Get your consolidated trial balance and consolidate statistics in real time.
  • Invoice Analysis – Get a quick overlook on your key performance indicators and use our reporting tools to analyse your performance.
  • Dashboard & KPIs – Get customizable real time statistics with drill-up, drill-down, filter, drill-across data.
  • Alerts & Notifications – Get timely alerts and notifications for urgent activities, follow-ups, MIS reports.

This is yet another powerful module of Odoo which allows you manage the most powerful  asset in your company “People”. With “Human Resource Management” module you will be able to effortlesly manage time tracking, leave, payroll, attendance, expenses, recruitment and periodic evaluations. 

Key Features

  • Employee Register – Enter all essential data on your employees and oversee all important information in your company address book.
  • Recruitment – Keep track of the recruitment process to facilitate evaluation. Search and browse through your CV base and request for hiring.
  • Joining/On-Boarding – Provide a great welcome to employee with Joining / On-Boarding Process with status tracking for each activity
  • Asset Allocation – Manage Employee assets, track by employee, serial number and asset category
  • Attendance Management – Record timesheets, check time spent on tasks, control your employees and project costs.
  • Expense Reimbursement – Get rid of the paper work and follow expenses directly into Odoo. Easy validation, reimbursement and re-invoicing.
  • Leave Management – Employees enter their requests (paid holidays, sick leave, etc), for managers to approve and validate.
  • Performance Evaluation – Set-up evaluation plans for your employees and watch their evolution. Define steps with interviews and keep track of the progress.
  • Exit Management – Manage the exit process of employee with complete tracking of all processes in real-time.
  • Training Management – Manage employee’s training request, trainings conducted, and results derived therein.
  • Reporting – Giving you a comprehensive overview of your employees’ timesheet and leaves in one single dashboard.
  • Payroll – Maintain data of all the employees in your organization, generate salary slips, manage contracts, get customized reports
  • Alerts & Notifications – Get timely alerts and notifications for urgent activities, follow-ups, MIS reports
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