Why Multi-Speciality Hospitals Run Smoother With Odoo ERP

We already are aware that running multi speciality hospitals is very tough and complex work as it involves connecting multiple departments, hundreds of staff and more than thousands of patients each month.

Without a unified system managing even small gaps in communication can lead to various issues like a shortage of stock, billing errors, and patients waiting too long for getting a proper resolution. Odoo ERP is one such unified ERP system that has the power to unify all departments in a multi speciality hospital such as – pharmacy, diagnostics, billing, HR, and finance. So, it brings all under one umbrella thereby helping out the hospitals to run in a smooth way and allows them to deliver better care to the patients.

So, if we walk into any of the multi speciality hospitals today we will see that there is also the same story running where majority of their departments are disjoined. Cardiology department will be saving their own patient records, pharmacy will be tracking their stocks separately, diagnostics share the reports over the email, and the billing department what should we say about them, well they are pulling the numbers from everywhere. The results are obvious, there are delays, patients get frustrated and staff getting exhausted.

Now, what’s the point of having a unified system? well that’s where it changes the game. Now no department will run it’s own show as Odoo ERP for hospitals brings every function and department into one single platform.

Now, without further ado, let’s see how this plays out in real multi speciality hospital scenarios.

Patient Admission Becomes Seamless

In most of the cases we have seen that the front desk makes the patient fill in multiple forms which cause the foremost delay in their admission. They ask to fill one form for admission, another for billing, and one for the ward.

But with Odoo ERP, we have a choice. Whenever a patient is registered each and every department can see the same record and the pharmacy will know which medicine is required, lab knows which of the testes are pending, and the billing department knows the estimated costs. Thus, through a single entry we a complete visibility.

A real time example would be when a patient gets admitted to orthopedics and now he does not have to repeat and fill in their details again when he is being sent for an MRI as the radiology team is already having his profile in Odoo.

Preventing Pharmacy Stock Outs

Most of the times we have seen that doctors get frustrated when they prescribe a medicine and find that it is out of stock. But one thing to note here is that the medicine might be in the another storage room where it was stored or may be the medicine was consumed without updating the records. Here, Odoo ERP helps you in keeping stock visibility in real time across all pharmacy outlets.

When a neurology ward will consume the last batch of a particular critical injection then Odoo will instantly update it’s inventory and sends an alert for it’s purchase. Hence you have no upcoming surprises whenever the next emergency comes up.

Diagnostics & Labs Share Reports Instantly

Usually, labs and diagnostic centers within a multi speciality hospital often work independently and the problems with this are obvious. When ever the reports are sent via emails they might misplace or delay. Odoo helps in integrating the labs directly with the patient’s profile. This allows the doctor to see the test results as soon as they are available. So, no need to wait for a hard copy. When a cardiologist is checking a patient’s ECG he can see the results uploaded by the diagnostics team in real time. This reduces patient’s waiting hours.

Billing Captures Every Service

Missed billings are one of the main reasons that lead to revenue leaks in hospitals. We have seen that nurses may be providing consumables like syringes or gloves. And when not add to the records, hospitals have to bear the cost. Odoo ERP allows you to record everything by linking every activity and the items to the patient’s billing.

When a surgeon uses a set of implants in the OT, Odoo auto updates the stock and billing simultaneously. So, there is no manual entry required or missed revenue.

Doctors Save Time and Patients Save Patience

For the doctors in multi speciality hospitals on a daily basis they have to see patients across different departments. Without a unified system they are dependent on paper files or calls to other departments for getting records of patients. With Odoo, the doctors can fetch patient’s records like medical history, lab reports and prescriptions. As everything is within a single view.

If a patient is in for consulting endocrinology for diabetes he might also possibly visit cardiology for hypertension consultation. Through Odoo doctors can easily see same consolidated history. It helps in restricting duplicity of test and improves the accuracy of the treatments.

Finance and Management Get Real Numbers

As the hospital data is scattered across multiple systems the hospital owners and CFOs may usually get reports weeks later. With Odoo ERP, they get management dashboards which show them with real time updates. This includes updates like – patient inflow, outstanding payments, pharmacy sales, lab revenue; all in one place.

Now, whenever there is a dip in diagnostics department revenue, management will not have to wait for their quarterly reports. Odoo will shows them the reports immediately and will allow them to take appropriate decision immediately.

HR & Staff Scheduling Run Smoothly

Multi speciality hospitals are employing hundreds of staff like nurses, technicians, cleaners, and administrative staff. Handling and scheduling their shifts manually directly leads to overlaps or shortages. Odoo helps you to automate staff roasters, track their attendance, and ensure that the payroll links to their actual working hours.

ICU might need three nurses for the night shift. So, Odoo will alert the HR if only two nurses are scheduled thereby preventing gaps in critical care.

Let me be short and precise, on how Odoo helps hospitals:-

• Patients will be spending less time waiting.
• Doctors can focus on treatment and not chasing patient files.
• Finance teams will be able to stop revenue leakages and
• Management will be running the hospital on data without the guesswork.

A multi-specialty hospital needs to provide specialized care all in one place. However, if there isn’t a good system in place, things can fall apart. Odoo ERP makes sure everything stays together, which helps the hospital operate better, keeps patients satisfied, and allows for steady growth.

To know more how we can help you streamline your operations in healthcare through our custom designed solution on Odoo framework, drop us a line at sales@apagen.com or call us on +91 9971800665.