How IT Consultants Can Deliver ERP Implementation Projects Successfully
In this blog, we will see how IT consultants can deliver successful industry specific ERP implementation projects.
Trust is something that every one is looking for. And yes a client who is looking to transform his business operations, he has already put his trust in the hands of an IT consultant or software company.
Hence forth, when the ERP implementation projects start and progress a lot of challenges have been seen that come to the surface. These are usually not around the technical ones but more of the real world industry hurdles which require to have a deep functional knowledge.
We have seen that in terms of technology many of the IT consultants are strong. They will do most of things like configure modules, customize workflows and handle integrations. But mapping the configurations to real world industry processes like – sub contracting in construction, batch traceability in manufacturing, or be it patient billing in healthcare you will see gaps that start to appear.
Hidden Struggle of One ERP & Many Industries
Each and every industry vertical speaks its own language, for example when we talk about –
Manufacturing, their efficiency will depend on how the material planning has been done, real time updates for production.
Construction, for them it’s all about BOQs, managing the sub contractors, tracking their site level expenses.
Healthcare, requires precision with their patient data, billing and compliances and this means success or them.
If we talk about Odoo which is an ERP system it can handle all of these. And this you can achieve when it’s configured through a right domain insight person. We have seen that usually many of the consultants get this within middle of an ERP implementation project.
Clients start asking for workflows that go out of the syllabus beyond the standard ERP implementation setups. For example, client asks – Can it auto update site inventory? or can patient invoice be linked to the doctor schedules? and more.
At this point in time the consultant realizes knowing just about the software can never bring ERP success but it’s more around understanding the business.
A Construction ERP that Almost Failed
One of the independent consultants connected with us and said that his client’s ERP rollout was about to collapse. Every module for them was technically sound but they were not able to match the client’s workflows on how their project engineers actually worked on the site.
The purchase orders, site transfers, and vendor billings were not aligned. The client sought collaborating with a specialized ERP functional team.
And within few weeks their system was reconfigured to be in alignment with client’s real on ground process. The client team was happy to see this and finally trusted the data and after that the consultant delivered the project which now he is able to showcase to other prospect clients.
What i am saying is that this is the power of a strategic partnership.
Why Strategic Partnerships Change the Game
When IT consultants and ERP domain experts start working together the results are more than a successful delivery, it is client confidence.
Why does ERP implementation partnership work?
Well domain gaps are filled by the domain experts and then it helps you to always stay focused on your client relationships and delivery timelines.
With fewer revisions you get faster implementations as functional consultants can bring industry frameworks that are ready to use.
When your project meets both of the system and business stakeholder expectations your clients are happier and this creates more business opportunities and can pitch to other vertical sectors that you were earlier avoiding.
So, there is no need to master every vertical, you can scale in a faster way by collaborating in a way that is smarter for streamlined implementation of ERP.
Single Effort to Shared Success
Think this in your mind, you are going to build a house. You never do the plumbing, electrical, and interiors on your own. You are actually bringing experts together and ERP implementation projects work in the same way. When you partner with specialists you will never loose the control but you gain on things like – capacity, expertise, and credibility.
How Apagen Can Help
We at Apagen have been working with independent consultants and IT companies as their ERP implementation backbone. With 17+ years of experience we understand the unique challenges of manufacturing, construction, healthcare, and service-based industries. We love helping your clients get tailored ERP solutions without long trial-and-error cycles.
Whether you are in need a functional consultant or a module customization, business process mapping, or a full scale project delivery we can act as your silent partner. We help you delivery projects on time, within budget, and foremost aligned with your client’s business goals.
So, that was how IT consultants and software companies can deliver successful ERP implementation projects through strategic partnerships and industry expertise. To know more, drop us a line at sales@apagen.com or call us on +91 9971800665.
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